Our Mission
Expedited Courier Group is committed to providing first-class messenger services to its customers 24/7 with reasonable rates on a consistent basis. We enable our customers to prosper by delivering their products on time in a professional manner. We will continuously challenge ourselves to exceed our customers’ expectations by providing leading edge solutions to their needs.
Our Vision
To be the industry leader in service quality.
Core Values
Customer Focus
- We treat each customer as our only customer.
- We seek to exceed customer expectations.
Sense of Urgency
- We anticipate situations.
- We deliver on commitments with a sense of urgency each and every time.
- We proactively review our procedures for the benefit of our customers and our company.
Team Work
- We strive to attract, retain, and develop individuals to meet our high standards while promoting diversity.
- We make and communicate decisions consistent with our Mission Statements, Vision, Core Values, and Strategy.
Uncompromising Integrity
- Integrity and honesty are the heart of our business.
- We take pride in and ownership of our work. We are always looking for better ways to create the best value for our customers and for our company.
Insurance and Licenses
Expedited Courier Group, Its Employees, and Contractors are fully insured. You may at any time request a copy of our insurance certificate. We are licensed with the Department of Transportation and National Motor Freight Traffic Association, and we are members of the Maryland Motor Truck Association and the Customized Logistics and Delivery Association.
